Deliveries fees and terms

Delivery Information & Associated Costs

We employ a tiered shipping structure to accommodate diverse customer needs and budgetary constraints. Detailed rates and estimated delivery windows are presented at checkout. For enhanced security, all shipments are assigned unique tracking numbers for real-time parcel location.

  • Delivery By Post

    Normal Post: Rs 75 MUR

    Express Post: Rs 100 MUR

    (Above charges are for Below 1 kg, Additional fee applies for 1+ kg)

  • Pick Up

    Pick up your order from our shop.

    Our location: Mesnil Post Office, 73619, Vacoas-Phoenix, Mauritius

    Timings:

    Mon to Fri 9:00am to 4:00pm

    Thurs: 9:00am to 3:00pm

    Saturday: 9:30am to 12:30pm

    Closed on Sundays and public holidays

Return Policy Framework and Eligibility Criteria

Oiwistudio prioritizes customer satisfaction. Unworn and unwashed merchandise, accompanied by valid proof of purchase, is eligible for return within 10 days of purchase. For a comprehensive understanding of our return policy framework, kindly refer to the dedicated section.

Logistics

We leverage a robust logistics network to facilitate our local Mauritians delivery of our curated products. Transparent shipping options with estimated delivery timeframes are provided at checkout.

Secure Transaction Channels & Supported Payment Gateways

Oiwistudio prioritizes secure and convenient payment processing. We offer a comprehensive selection of trusted payment gateways, including Juice, Bank Transfer. This ensures a seamless and secure transaction experience for our valued customers.